Guardian's app

Guardian

This is how a guardian uses care time bookings in the Knuut app. You can show this section to families.

Bookings are made on the Attendance tab. If the family has more than one child, the child is picked in the top left corner. Each child’s times are booked separately.

The first time: default schedule

1. Open the Attendance tab and press Add.
2. Pick the days from Monday to Friday and an arrival and departure time for each. Times can only be picked within the daycare’s opening hours.
3. Check Selected x h. The figure turns red if the week goes over the contract’s hours.
4. Press Continue.

The default schedule applies every week unless a day has a different booking. It can be changed later from the menu in the top right corner, Edit default schedule. Days that are already booked and days inside the booking deadline stay as they are. The app tells you before saving which days will not change.

Calendar and weeks

The tab has a month calendar, and under it the coming weeks one year ahead. A day’s colour tells its status:

Colour	Means
Green	Time from the default schedule.
Amber	A time changed for that day.
Blue	Absent, Holiday.
Red	Absent, Sick leave or Other reason.

No booking means the day has no time. A padlock next to a week means part of the week is inside the booking deadline.

Changing one day

1. Tap the day in the calendar or in the list.
2. Choose Presence and set Arrival and Departure, or choose Absence and a reason: Sick leave, Other reason or Holiday.
3. Add notes if needed, at most 200 characters.
4. Press Save. The app confirms with Day updated.

Reset to default removes the day’s change, the day goes back to the default schedule, and the app says Exception removed. A day can be at most 10 hours, and the times are within opening hours.

Locked days

The daycare decides how many weeks ahead care times must be booked. Days closer than that are locked. On a locked day you can only report an absence. You cannot change the times or add a new booking. You can change a reported absence’s reason and notes, but you cannot remove the absence or reset the day to default.

An absence can always be reported

Sickness can be reported on the same morning. An absence cannot be reported for past days or weekends.

Changing a whole week

1. Press Edit next to the week heading.
2. Change the days’ times, or add a booking for a day with Add booking.
3. Check Planned x h of y h. If the week goes over the contract, it cannot be saved.
4. Press Save week. The app confirms with Week saved.

Locked days and absences are not changed in the week view. Tapping them opens the one-day view.

Week presets

If the child’s weeks vary, for example with shift work, a week’s times can be saved as a week preset. In the week view, Save as week preset saves the times under a name, for example “Morning shift”. Use a week preset fills in the times, and then you press Save week.

A week preset only fills days that already have a booking. Days with an absence or no booking are left as they are. You can have at most 20 week presets, and only you can see them.

Absence period

1. Open the menu in the top right corner and choose Mark absence period.
2. Choose the start date and the end date.
3. Choose the reason and add notes if needed.
4. Press Mark absence period. The app tells you how many days were marked absent.

A period can be at most 90 days. If you pick a longer one, the app says so straight away and the period cannot be saved. Weekends are skipped. On the days of the period, earlier bookings are replaced by the absence.

Good to know

• Either guardian can change the child’s times. The change saved last is the one that applies.
• The daycare’s managers see your notes on the child’s page in the web app. The unit device does not show notes.
• The app does not send reminders to book care times.

The child in another unit

If the daycare has placed the child in another unit for a set period, for example a holiday unit, a blue notice at the top of the tab says which unit and for which days. Bookings for those days follow the host unit’s opening hours and notice window, so a week can be partly locked and partly open. If the default schedule falls outside the host unit’s opening hours on placed days, the app says so after the default schedule is saved, and those days’ times are changed in the week screen. The day screen shows Unit and the host unit’s name, and the week screen says which days are in the other unit. Absences are reported exactly as before. See Temporary placements.